Refund Policy

Article Processing Charges (APCs):
Once an article has been accepted for publication and the APC has been paid, the fee is non-refundable. This charge covers the editorial, and production costs incurred during the publication process.

Subscription Fees:
Payments made for journal subscriptions are non-refundable.

Exceptions:
Duplicate or Mistaken Payments: If a duplicate or erroneous payment is made, the author or subscriber must notify the journal promptly. Upon verification, a refund will be issued for confirmed duplicate transactions.

Refund Process:
Refund requests must be submitted in writing, including transaction details, payment method, and a valid reason for the request.
Approved refunds will be processed using the original payment method.
The time required to process refunds may vary depending on the financial institution and transaction processing system.

Cancellation & Withdrawal Policy

Article Withdrawal:
Authors may request to withdraw their manuscript before acceptance by contacting the editorial office.
Once an article has been accepted and APCs have been paid, withdrawal requests will not be eligible for a refund.

Policy Updates:
SIJSS reserves the right to amend this Refund & Cancellation Policy as needed. Any updates will be communicated through the journal’s official website.