Abstract
This qualitative single case study explores the various roles and functions of social workers as kidney transplant coordinators within Kerala’s organ transplantation ecosystem. Drawing on an in-depth interview with a Master of Social Work graduate employed as a kidney transplant coordinator in a tertiary care hospital in Kerala, the study examines how they navigate both living donor and deceased donor transplantation pathways. The findings of the study reveal that the role of coordinator extends far beyond administrative duties to include grief counselling, pre- and post-surgical counselling, crisis intervention, legal navigation, ethical adherence and prolonged psychosocial care. The study situates these practices within regulatory frameworks of The Transplantation of Human Organs and Tissues Act, National Organ and Tissue Transplant Organisation, State Organ and Tissue Transplant Organisation, and Kerala’s Mrithasanjeevani programme, highlighting various social work competencies that are foundational to successful organ donation outcomes. The findings argue for central positioning of social workers in advancing the organ donation ecosystem of India.
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